21:[["Welcome Message",{"id":30,"key":"welcome-message","name":"Welcome Message","createdAt":"$D2025-03-11T23:18:34.490Z","updatedAt":"$D2025-03-11T23:18:34.490Z","contentSections":[],"content":[{"id":1,"contentTypeId":30,"sectionId":null,"companyCodeGroup":"FCG","name":"Welcome Message","title":"

Welcome to the new Florida City Gas portal!

","content":"

We are striving to empower our customers to access their accounts and execute actions like payment processing, reviewing their bills, researching consumption and submitting correspondence via an intuitive web portal.

Click here to view our registration tutorial before getting started.

","createdAt":"$D2025-02-23T12:16:24.166Z","updatedAt":"$D2025-11-03T19:05:11.178Z"}]}],["Footer",{"id":31,"key":"footer","name":"Footer","createdAt":"$D2025-03-11T23:18:35.052Z","updatedAt":"$D2025-03-11T23:18:35.052Z","contentSections":[],"content":[{"id":2,"contentTypeId":31,"sectionId":null,"companyCodeGroup":"FCG","name":"Contact Information","title":null,"content":"

Customer Service: 800-993-7546

","createdAt":"$D2025-02-23T12:16:24.740Z","updatedAt":"$D2025-10-11T09:21:14.544Z"},{"id":3,"contentTypeId":31,"sectionId":null,"companyCodeGroup":"FCG","name":"Utility Description","title":null,"content":"Florida City Gas is a subsidiary of Chesapeake Utilities Corporation.","createdAt":"$D2025-02-23T12:16:25.027Z","updatedAt":"$D2025-03-11T23:18:34.999Z"},{"id":4,"contentTypeId":31,"sectionId":null,"companyCodeGroup":"FCG","name":"Copyright","title":null,"content":"

","createdAt":"$D2025-02-23T12:16:25.332Z","updatedAt":"$D2025-04-08T16:56:30.908Z"}]}],["Forget Password",{"id":32,"key":"forget-password","name":"Forget Password","createdAt":"$D2025-03-11T23:18:36.164Z","updatedAt":"$D2025-03-11T23:18:36.164Z","contentSections":[],"content":[{"id":5,"contentTypeId":32,"sectionId":null,"companyCodeGroup":"FCG","name":"Account Information","title":"

Account Information

","content":"

Forgot your password? No worries! Please provide the required information to help us verify your identity. We'll guide you through the steps to reset your password and regain access to your account. Your security is important to us, so we'll ensure the process is both safe and straightforward.

","createdAt":"$D2025-02-23T12:16:25.908Z","updatedAt":"$D2025-03-12T13:44:04.400Z"},{"id":6,"contentTypeId":32,"sectionId":null,"companyCodeGroup":"FCG","name":"Security Questions","title":"

Security Questions

","content":"

If you have forgotten your password, we will help you regain access by verifying your identity through Security Questions. Please answer the questions you selected during registration. This step ensures that only you can reset your password and regain access to your account securely.

","createdAt":"$D2025-02-23T12:16:26.210Z","updatedAt":"$D2025-03-12T13:44:16.611Z"},{"id":7,"contentTypeId":32,"sectionId":null,"companyCodeGroup":"FCG","name":"Reset Password","title":"

Reset Password

","content":"

To reset your password, please enter and confirm your new password below. Once updated, you'll be able to use your new password to access your account. For security reasons, your new password can't be the same as any of your last three passwords.

","createdAt":"$D2025-02-23T12:16:26.496Z","updatedAt":"$D2025-03-28T16:10:11.135Z"},{"id":8,"contentTypeId":32,"sectionId":null,"companyCodeGroup":"FCG","name":"Confirmation Popup","title":"

Confirmation

","content":"

Your password has been successfully reset. You can now log in with your new password.

","createdAt":"$D2025-02-23T12:16:26.787Z","updatedAt":"$D2025-03-12T13:44:41.882Z"}]}],["Forget Username",{"id":33,"key":"forget-username","name":"Forget Username","createdAt":"$D2025-03-11T23:18:37.557Z","updatedAt":"$D2025-03-11T23:18:37.557Z","contentSections":[],"content":[{"id":9,"contentTypeId":33,"sectionId":null,"companyCodeGroup":"FCG","name":"Account Information","title":"

Account Information

","content":"

If you have forgotten your username, we will help you regain access by verifying your identity through Security Questions. Please answer the questions you selected during registration. This step ensures that only you can reset your username and regain access to your account securely.

","createdAt":"$D2025-02-23T12:16:27.361Z","updatedAt":"$D2025-03-12T13:39:25.833Z"},{"id":10,"contentTypeId":33,"sectionId":null,"companyCodeGroup":"FCG","name":"Security Questions","title":"

Security Questions

","content":"

","createdAt":"$D2025-02-23T12:16:27.649Z","updatedAt":"$D2025-03-12T13:39:34.033Z"},{"id":11,"contentTypeId":33,"sectionId":null,"companyCodeGroup":"FCG","name":"Confirmation","title":"

Confirmation

","content":"

Please check your email inbox for the confirmation.

","createdAt":"$D2025-02-23T12:16:27.935Z","updatedAt":"$D2025-04-08T17:02:07.567Z"},{"id":44,"contentTypeId":33,"sectionId":null,"companyCodeGroup":"FCG","name":"Confirmation Popup","title":null,"content":"

We have sent your Username to the email address {'emailAddress'} registered to your account.

If you don't receive the email or have trouble accessing the site, please reach out to our Customer Care Center at 800-993-7546. We're available Monday–Friday: 7:00 a.m. – 6:30 p.m. ET.

","createdAt":"$D2025-03-10T23:06:38.969Z","updatedAt":"$D2025-10-11T09:29:28.187Z"}]}],["Guest Payment",{"id":34,"key":"guest-payment","name":"Guest Payment","createdAt":"$D2025-03-11T23:18:38.947Z","updatedAt":"$D2025-03-11T23:18:38.947Z","contentSections":[{"id":12,"contentTypeId":34,"name":"Account Information","createdAt":"$D2025-02-23T12:16:28.547Z","updatedAt":"$D2025-03-11T23:18:38.615Z","content":[{"id":12,"contentTypeId":34,"sectionId":12,"companyCodeGroup":"FCG","name":"Account Information","title":"

Account Information

","content":"

To proceed with your one-time payment, please provide your account details. Enter your Account Number, your Identification Number (Last 4 of SSN, Tax ID, Passport, or Passcode), and Email Address for payment confirmation. This information ensures that your payment is processed securely and applied to the correct account.

","createdAt":"$D2025-02-23T12:16:28.837Z","updatedAt":"$D2025-03-28T15:55:24.084Z"}]},{"id":13,"contentTypeId":34,"name":"Terms & Conditions","createdAt":"$D2025-02-23T12:16:29.124Z","updatedAt":"$D2025-03-11T23:18:39.173Z","content":[{"id":13,"contentTypeId":34,"sectionId":13,"companyCodeGroup":"FCG","name":"Terms & Conditions Left","title":"

Payment Review

","content":"

Please review the entered data and our Terms & Conditions. These terms outline important information regarding your transaction and our services. By agreeing, you confirm your understanding and acceptance.

","createdAt":"$D2025-02-23T12:16:29.420Z","updatedAt":"$D2025-04-08T17:10:25.535Z"},{"id":14,"contentTypeId":34,"sectionId":13,"companyCodeGroup":"FCG","name":"Terms & Conditions Note","title":"

Note

","content":"","createdAt":"$D2025-02-23T12:16:29.709Z","updatedAt":"$D2025-03-13T14:43:55.181Z"}]},{"id":16,"contentTypeId":34,"name":"Make a Payment","createdAt":"$D2025-02-23T12:16:30.301Z","updatedAt":"$D2025-03-11T23:18:40.288Z","content":[{"id":16,"contentTypeId":34,"sectionId":16,"companyCodeGroup":"FCG","name":"Make a Payment","title":"

Make a Payment

","content":"

Please select your preferred payment method and enter your payment details.. Once you are ready, click the Review Payment button. In the next step, you will be able to review the details before submitting the payment.

","createdAt":"$D2025-02-23T12:16:30.588Z","updatedAt":"$D2025-04-08T17:07:13.223Z"},{"id":17,"contentTypeId":34,"sectionId":16,"companyCodeGroup":"FCG","name":"Make a Payment Note","title":"

Note

","content":"

After successful submission, you will receive an email confirmation.

","createdAt":"$D2025-02-23T12:16:30.876Z","updatedAt":"$D2025-04-08T17:08:58.061Z"}]},{"id":18,"contentTypeId":34,"name":"Confirmation","createdAt":"$D2025-02-23T12:16:31.163Z","updatedAt":"$D2025-03-11T23:18:41.119Z","content":[{"id":18,"contentTypeId":34,"sectionId":18,"companyCodeGroup":"FCG","name":"Confirmation","title":"

Confirmation

","content":"

Your payment has been successfully processed. Your Confirmation Code is provided for your reference. A confirmation email with this information has also been sent to your email address. If you have any questions, please reach out to our support team.

","createdAt":"$D2025-02-23T12:16:31.470Z","updatedAt":"$D2025-04-08T17:11:31.515Z"}]}],"content":[{"id":12,"contentTypeId":34,"sectionId":12,"companyCodeGroup":"FCG","name":"Account Information","title":"

Account Information

","content":"

","createdAt":"$D2025-02-23T12:16:28.837Z","updatedAt":"$D2025-03-28T15:55:24.084Z"},{"id":13,"contentTypeId":34,"sectionId":13,"companyCodeGroup":"FCG","name":"Terms & Conditions Left","title":"

Payment Review

","content":"

","createdAt":"$D2025-02-23T12:16:29.420Z","updatedAt":"$D2025-04-08T17:10:25.535Z"},{"id":14,"contentTypeId":34,"sectionId":13,"companyCodeGroup":"FCG","name":"Terms & Conditions Note","title":"

Note

","content":"","createdAt":"$D2025-02-23T12:16:29.709Z","updatedAt":"$D2025-03-13T14:43:55.181Z"},{"id":16,"contentTypeId":34,"sectionId":16,"companyCodeGroup":"FCG","name":"Make a Payment","title":"

Make a Payment

","content":"

","createdAt":"$D2025-02-23T12:16:30.588Z","updatedAt":"$D2025-04-08T17:07:13.223Z"},{"id":17,"contentTypeId":34,"sectionId":16,"companyCodeGroup":"FCG","name":"Make a Payment Note","title":"

Note

","content":"

After successful submission, you will receive an email confirmation.

","createdAt":"$D2025-02-23T12:16:30.876Z","updatedAt":"$D2025-04-08T17:08:58.061Z"},{"id":18,"contentTypeId":34,"sectionId":18,"companyCodeGroup":"FCG","name":"Confirmation","title":"

Confirmation

","content":"

","createdAt":"$D2025-02-23T12:16:31.470Z","updatedAt":"$D2025-04-08T17:11:31.515Z"}]}],["Registration",{"id":35,"key":"registration","name":"Registration","createdAt":"$D2025-03-11T23:18:42.568Z","updatedAt":"$D2025-03-11T23:18:42.568Z","contentSections":[{"id":20,"contentTypeId":35,"name":"Account Information","createdAt":"$D2025-02-23T12:16:32.350Z","updatedAt":"$D2025-03-11T23:18:42.238Z","content":[{"id":20,"contentTypeId":35,"sectionId":20,"companyCodeGroup":"FCG","name":"Account Information","title":"

Account Information

","content":"

Welcome! To get started, enter your account number and your passcode.

What is my account number?

Account numbers can be found at the top of your bill.

What is my passcode?

Your passcode is a 4-digit code that was set when you first signed up for service and could be the last 4-digits of your:

Social security number (SSN)
Driver's license
Tax ID (EIN)
Or, a 4-digit code you've commonly used in the past.

Need more help registering, click here to view our registration tutorial.

","createdAt":"$D2025-02-23T12:16:32.637Z","updatedAt":"$D2025-10-31T20:41:25.346Z"}]},{"id":21,"contentTypeId":35,"name":"Terms & Conditions","createdAt":"$D2025-02-23T12:16:32.924Z","updatedAt":"$D2025-03-11T23:18:43.354Z","content":[{"id":21,"contentTypeId":35,"sectionId":21,"companyCodeGroup":"FCG","name":"Terms & Conditions Left","title":"

Terms & Conditions

","content":"

Before proceeding, please take a moment to review our Terms & Conditions. These terms outline your rights, responsibilities, and the guidelines for using our services. By agreeing, you ensure a smooth and secure experience. Please read carefully and check the box below to acknowledge your acceptance.

","createdAt":"$D2025-02-23T12:16:33.214Z","updatedAt":"$D2025-03-12T13:58:21.874Z"},{"id":22,"contentTypeId":35,"sectionId":21,"companyCodeGroup":"FCG","name":"Terms & Conditions Note","title":"

Note

","content":"

On successful registration you will be able to access your account information 24/7.

","createdAt":"$D2025-02-23T12:16:33.513Z","updatedAt":"$D2025-03-17T22:30:35.600Z"},{"id":23,"contentTypeId":35,"sectionId":21,"companyCodeGroup":"FCG","name":"Terms & Conditions","title":"Terms & Conditions","content":"Florida City Gas is processing the provided data for the purpose of this transaction only and will not share the information beyond this process. To proceed, please read and agree to the","createdAt":"$D2025-02-23T12:16:33.802Z","updatedAt":"$D2025-03-11T23:18:44.244Z"}]},{"id":24,"contentTypeId":35,"name":"Login information","createdAt":"$D2025-02-23T12:16:34.089Z","updatedAt":"$D2025-03-11T23:18:44.522Z","content":[{"id":24,"contentTypeId":35,"sectionId":24,"companyCodeGroup":"FCG","name":"Login information","title":"

Username Requirements

","content":"

The username must be between 4-50 characters.
Allowed characters:
- Letters
- Numbers
- The following special characters @ - . _
Avoid using your email address as your username.

","createdAt":"$D2025-02-23T12:16:34.376Z","updatedAt":"$D2025-10-16T18:10:55.067Z"},{"id":25,"contentTypeId":35,"sectionId":24,"companyCodeGroup":"FCG","name":"Password Requirements","title":"

Password Requirements

","content":"

To ensure the security of your account, your password must meet the following criteria:
Password Length 14 Characters
At least 1 lower case letter
At least 1 UPPER CASE LETTER
At least 1 Number (0-9)
At least 1 Special Character (!@#$%^&*()-_=+~,./<>?;:'\"[]{}|)

The Password must not contain your Username

","createdAt":"$D2025-02-23T12:16:34.664Z","updatedAt":"$D2025-03-28T15:44:43.201Z"}]},{"id":26,"contentTypeId":35,"name":"Program Enrollment","createdAt":"$D2025-02-23T12:16:34.952Z","updatedAt":"$D2025-03-11T23:18:45.357Z","content":[{"id":26,"contentTypeId":35,"sectionId":26,"companyCodeGroup":"FCG","name":"Program Enrollment","title":"

Program Enrollment

","content":"

Enhance your account experience by enrolling in our optional programs. Choose Paperless Billing to receive your statements electronically.

","createdAt":"$D2025-02-23T12:16:35.239Z","updatedAt":"$D2025-04-08T17:13:40.338Z"},{"id":27,"contentTypeId":35,"sectionId":26,"companyCodeGroup":"FCG","name":"Paperless billing","title":"

Paperless billing

","content":"

- Secure: No mail to be lost or stolen
- Green: Going paperless helps the environment
- Convenient: Electronic bill alerts & payment reminders

","createdAt":"$D2025-02-23T12:16:35.525Z","updatedAt":"$D2025-03-12T14:00:10.788Z"},{"id":28,"contentTypeId":35,"sectionId":26,"companyCodeGroup":"FCG","name":"Paperless Billing Popup","title":"

Paperless Billing

","content":"

Paperless billing offers quick, convenient access to your bills while helping reduce environmental impact. By staying enrolled, you will receive your bill faster, cut down on paper clutter, and contribute to a greener future. Would you like to stay enrolled in paperless billing?

","createdAt":"$D2025-02-23T12:16:35.813Z","updatedAt":"$D2025-03-12T14:00:20.378Z"},{"id":29,"contentTypeId":35,"sectionId":26,"companyCodeGroup":"FCG","name":"Registration Completion Message","title":"

Complete Your Registration

","content":"

Almost Done! You'll receive a confirmation email at {customer_email}. Click the link in the email to complete your registration. Note: Please click the link soon. If it expires, you'll need to reach out to us.

","createdAt":"$D2025-02-23T12:16:36.103Z","updatedAt":"$D2025-04-08T17:15:45.803Z"},{"id":30,"contentTypeId":35,"sectionId":26,"companyCodeGroup":"FCG","name":"Pending Email Verification Login Message","title":"

Email Verification Required

","content":"

You have not completed the registration process. Please click on the link in the Verification Email we sent you. If you have not received your Verification Email please contact the Customer Care Center at 800-993-7546. Our Hours of Operation: Monday to Friday from 07:00 AM to 07:00 PM (ET) for further assistance.

","createdAt":"$D2025-02-23T12:16:36.390Z","updatedAt":"$D2025-10-11T09:31:41.694Z"}]},{"id":47,"contentTypeId":35,"name":"Welcome Back","createdAt":"$D2025-03-11T23:18:43.404Z","updatedAt":"$D2025-03-11T23:18:43.404Z","content":[{"id":47,"contentTypeId":35,"sectionId":47,"companyCodeGroup":"FCG","name":"Welcome Back","title":"Welcome Back","content":"

While you've been away, we've implemented some new security measures to enhance the protection of your information. One of these new measures is improving the strength of your password. Once you provide your Account Number, your Identification Number (Last 4 of SSN, Tax ID, Passport, or Passcode), and your email address, you will be able to set up your profile in our new self-service portal.

","createdAt":"$D2025-03-11T23:18:43.685Z","updatedAt":"$D2025-04-08T18:00:17.927Z"}]}],"content":[{"id":20,"contentTypeId":35,"sectionId":20,"companyCodeGroup":"FCG","name":"Account Information","title":"

Account Information

","content":"

Welcome! To get started, enter your account number and your passcode.

What is my account number?

Account numbers can be found at the top of your bill.

What is my passcode?

Your passcode is a 4-digit code that was set when you first signed up for service and could be the last 4-digits of your:

Social security number (SSN)
Driver's license
Tax ID (EIN)
Or, a 4-digit code you've commonly used in the past.

Need more help registering, click here to view our registration tutorial.

","createdAt":"$D2025-02-23T12:16:32.637Z","updatedAt":"$D2025-10-31T20:41:25.346Z"},{"id":21,"contentTypeId":35,"sectionId":21,"companyCodeGroup":"FCG","name":"Terms & Conditions Left","title":"

Terms & Conditions

","content":"

","createdAt":"$D2025-02-23T12:16:33.214Z","updatedAt":"$D2025-03-12T13:58:21.874Z"},{"id":22,"contentTypeId":35,"sectionId":21,"companyCodeGroup":"FCG","name":"Terms & Conditions Note","title":"

Note

","content":"

On successful registration you will be able to access your account information 24/7.

","createdAt":"$D2025-02-23T12:16:33.513Z","updatedAt":"$D2025-03-17T22:30:35.600Z"},{"id":23,"contentTypeId":35,"sectionId":21,"companyCodeGroup":"FCG","name":"Terms & Conditions","title":"Terms & Conditions","content":"Florida City Gas is processing the provided data for the purpose of this transaction only and will not share the information beyond this process. To proceed, please read and agree to the","createdAt":"$D2025-02-23T12:16:33.802Z","updatedAt":"$D2025-03-11T23:18:44.244Z"},{"id":24,"contentTypeId":35,"sectionId":24,"companyCodeGroup":"FCG","name":"Login information","title":"

Username Requirements

","content":"

The username must be between 4-50 characters.
Allowed characters:
- Letters
- Numbers
- The following special characters @ - . _
Avoid using your email address as your username.

","createdAt":"$D2025-02-23T12:16:34.376Z","updatedAt":"$D2025-10-16T18:10:55.067Z"},{"id":25,"contentTypeId":35,"sectionId":24,"companyCodeGroup":"FCG","name":"Password Requirements","title":"

Password Requirements

","content":"

The Password must not contain your Username

","createdAt":"$D2025-02-23T12:16:34.664Z","updatedAt":"$D2025-03-28T15:44:43.201Z"},{"id":26,"contentTypeId":35,"sectionId":26,"companyCodeGroup":"FCG","name":"Program Enrollment","title":"

Program Enrollment

","content":"

Enhance your account experience by enrolling in our optional programs. Choose Paperless Billing to receive your statements electronically.

","createdAt":"$D2025-02-23T12:16:35.239Z","updatedAt":"$D2025-04-08T17:13:40.338Z"},{"id":27,"contentTypeId":35,"sectionId":26,"companyCodeGroup":"FCG","name":"Paperless billing","title":"

Paperless billing

","content":"

- Secure: No mail to be lost or stolen
- Green: Going paperless helps the environment
- Convenient: Electronic bill alerts & payment reminders

","createdAt":"$D2025-02-23T12:16:35.525Z","updatedAt":"$D2025-03-12T14:00:10.788Z"},{"id":28,"contentTypeId":35,"sectionId":26,"companyCodeGroup":"FCG","name":"Paperless Billing Popup","title":"

Paperless Billing

","content":"

Complete Your Registration

","content":"

Email Verification Required

","content":"

","createdAt":"$D2025-02-23T12:16:36.390Z","updatedAt":"$D2025-10-11T09:31:41.694Z"},{"id":47,"contentTypeId":35,"sectionId":47,"companyCodeGroup":"FCG","name":"Welcome Back","title":"Welcome Back","content":"

","createdAt":"$D2025-03-11T23:18:43.685Z","updatedAt":"$D2025-04-08T18:00:17.927Z"}]}],["FAQs",{"id":36,"key":"faqs","name":"FAQs","createdAt":"$D2025-03-11T23:18:47.652Z","updatedAt":"$D2025-03-11T23:18:47.652Z","contentSections":[],"content":[{"id":31,"contentTypeId":36,"sectionId":null,"companyCodeGroup":"FCG","name":"FAQs","title":null,"content":"

Welcome to our Frequently Asked Questions (FAQs) page. Here, you'll find answers to common questions about our services, account management, payments, and more. If you don't find the information you're looking for, feel free to reach out to our support team for further assistance.

","createdAt":"$D2025-02-23T12:16:36.965Z","updatedAt":"$D2025-03-12T14:03:39.890Z"}]}],["General",{"id":37,"key":"general","name":"General","createdAt":"$D2025-03-11T23:18:48.216Z","updatedAt":"$D2025-03-11T23:18:48.216Z","contentSections":[{"id":32,"contentTypeId":37,"name":"Contact Us","createdAt":"$D2025-03-10T23:06:48.968Z","updatedAt":"$D2025-03-11T23:18:47.890Z","content":[{"id":32,"contentTypeId":37,"sectionId":32,"companyCodeGroup":"FCG","name":"Contact Us","title":"How we can help?","content":"

Please allow up to 2 business days for a response. If your matter is of an urgent nature/emergency, please call Customer Service at 800-993-7546.

","createdAt":"$D2025-03-10T23:06:49.266Z","updatedAt":"$D2025-04-08T18:07:37.467Z"}]},{"id":33,"contentTypeId":37,"name":"Profile Settings","createdAt":"$D2025-03-10T23:06:49.563Z","updatedAt":"$D2025-03-11T23:18:48.445Z","content":[{"id":33,"contentTypeId":37,"sectionId":33,"companyCodeGroup":"FCG","name":"Email Address","title":null,"content":"Please note, changing your email address above will update your email address for all accounts under this profile. If you're enrolled in paperless billing, this will also change where your billing emails are sent.","createdAt":"$D2025-03-10T23:06:49.865Z","updatedAt":"$D2025-03-11T23:18:48.723Z"},{"id":34,"contentTypeId":37,"sectionId":33,"companyCodeGroup":"FCG","name":"Mailing Address","title":null,"content":"

Any changes to the mailing address on this screen will update all accounts which are linked to this account within our database. If you are unsure which accounts may be changed, please call Customer Service at 800-993-7546 before submitting your update.

","createdAt":"$D2025-03-10T23:06:50.168Z","updatedAt":"$D2025-03-12T14:20:56.595Z"}]},{"id":35,"contentTypeId":37,"name":"Security Settings","createdAt":"$D2025-03-10T23:06:50.464Z","updatedAt":"$D2025-03-11T23:18:49.285Z","content":[{"id":35,"contentTypeId":37,"sectionId":35,"companyCodeGroup":"FCG","name":"Change Password","title":"Change Password","content":"

To ensure the security of your account, your password must meet the following criteria:

Password Length 14 Characters
At least 1 lower case letter
At least 1 UPPER CASE LETTER
At least 1 Number (0-9)
At least 1 Special Character (!@#$%^&*()-_=+~,./<>?;:'\"[]{}|)
The Password must not contain your Username
The Password must not match your last 3 passwords

","createdAt":"$D2025-03-10T23:06:50.759Z","updatedAt":"$D2025-03-28T15:46:32.100Z"}]},{"id":36,"contentTypeId":37,"name":"Manage Accounts","createdAt":"$D2025-03-10T23:06:51.062Z","updatedAt":"$D2025-03-11T23:18:49.842Z","content":[{"id":36,"contentTypeId":37,"sectionId":36,"companyCodeGroup":"FCG","name":"Edit Account","title":null,"content":"

Any changes to the mailing address on this screen will update all accounts which are linked to this address in our database. If you are unsure which accounts may be changed, please call Customer Service at 800-993-7546 before submitting your update.

","createdAt":"$D2025-03-10T23:06:51.363Z","updatedAt":"$D2025-03-12T14:21:17.098Z"}]},{"id":37,"contentTypeId":37,"name":"Billing & Payment History","createdAt":"$D2025-03-10T23:06:51.673Z","updatedAt":"$D2025-03-11T23:18:50.394Z","content":[{"id":38,"contentTypeId":37,"sectionId":37,"companyCodeGroup":"FCG","name":"Billing & Payment History Note","title":"Please note","content":"Due to processing times, it may take up to 72 hours for your latest bill or payment to be shown in the information below.","createdAt":"$D2025-03-10T23:06:52.269Z","updatedAt":"$D2025-03-11T23:18:50.671Z"}]},{"id":39,"contentTypeId":37,"name":"Statement Of Accounts","createdAt":"$D2025-03-10T23:06:52.566Z","updatedAt":"$D2025-03-11T23:18:50.949Z","content":[{"id":39,"contentTypeId":37,"sectionId":39,"companyCodeGroup":"FCG","name":"Statement Of Accounts Information","title":null,"content":"Generate and download a full history of account related activity.","createdAt":"$D2025-03-10T23:06:52.867Z","updatedAt":"$D2025-03-11T23:18:51.227Z"}]},{"id":40,"contentTypeId":37,"name":"Notification Preferences","createdAt":"$D2025-03-10T23:06:53.163Z","updatedAt":"$D2025-03-11T23:18:51.506Z","content":[{"id":40,"contentTypeId":37,"sectionId":40,"companyCodeGroup":"FCG","name":"Primary Contact Methods","title":null,"content":"Changes to your Email details will apply to the Notification setting where selected","createdAt":"$D2025-03-10T23:06:53.462Z","updatedAt":"$D2025-03-11T23:18:51.783Z"}]},{"id":41,"contentTypeId":37,"name":"Payment Methods","createdAt":"$D2025-03-10T23:06:53.760Z","updatedAt":"$D2025-03-11T23:18:52.069Z","content":[{"id":41,"contentTypeId":37,"sectionId":41,"companyCodeGroup":"FCG","name":"Payment Methods","title":null,"content":"Add your payment methods and customize your payment options to match your preferences for convenience and security.","createdAt":"$D2025-03-10T23:06:54.064Z","updatedAt":"$D2025-03-11T23:18:52.347Z"},{"id":42,"contentTypeId":37,"sectionId":41,"companyCodeGroup":"FCG","name":"Auto Pay Information","title":null,"content":"Automatically deduct your payment amount from the selected payment method on the due date each month.","createdAt":"$D2025-03-10T23:06:54.366Z","updatedAt":"$D2025-03-11T23:18:52.626Z"}]},{"id":43,"contentTypeId":37,"name":"Account Summary","createdAt":"$D2025-03-10T23:06:54.664Z","updatedAt":"$D2025-03-11T23:18:52.930Z","content":[{"id":43,"contentTypeId":37,"sectionId":43,"companyCodeGroup":"FCG","name":"Account Summary Information","title":null,"content":"

Below is a list of all the accounts that are associated with your username. You can click on the view button to view additional details about the account.

","createdAt":"$D2025-03-10T23:06:54.971Z","updatedAt":"$D2025-04-08T18:10:52.930Z"}]},{"id":45,"contentTypeId":37,"name":"Company Details","createdAt":"$D2025-03-10T23:06:55.268Z","updatedAt":"$D2025-03-11T23:18:53.484Z","content":[{"id":45,"contentTypeId":37,"sectionId":45,"companyCodeGroup":"FCG","name":"Name","title":null,"content":"

Florida City Gas ®

","createdAt":"$D2025-03-10T23:06:55.564Z","updatedAt":"$D2025-03-17T13:14:20.486Z"},{"id":46,"contentTypeId":37,"sectionId":45,"companyCodeGroup":"FCG","name":"Support Number","title":null,"content":"800-993-7546","createdAt":"$D2025-03-10T23:06:55.864Z","updatedAt":"$D2025-03-11T23:18:54.048Z"}]},{"id":48,"contentTypeId":37,"name":"Program Enrollment","createdAt":"$D2025-03-11T23:18:54.939Z","updatedAt":"$D2025-03-11T23:18:54.939Z","content":[{"id":48,"contentTypeId":37,"sectionId":48,"companyCodeGroup":"FCG","name":"Popup Disclaimer","title":null,"content":"

Secure: No mail to be lost or stolen
Green: Going paperless helps the environment
Convenient: Electronic bill alerts & payment reminders

","createdAt":"$D2025-03-11T23:18:55.217Z","updatedAt":"$D2025-03-12T14:28:00.197Z"}]},{"id":49,"contentTypeId":37,"name":"Autopay","createdAt":"$D2025-10-11T07:00:00.359Z","updatedAt":"$D2025-10-11T07:00:00.359Z","content":[]}],"content":[{"id":32,"contentTypeId":37,"sectionId":32,"companyCodeGroup":"FCG","name":"Contact Us","title":"How we can help?","content":"

Please allow up to 2 business days for a response. If your matter is of an urgent nature/emergency, please call Customer Service at 800-993-7546.

","createdAt":"$D2025-03-10T23:06:49.266Z","updatedAt":"$D2025-04-08T18:07:37.467Z"},{"id":33,"contentTypeId":37,"sectionId":33,"companyCodeGroup":"FCG","name":"Email Address","title":null,"content":"Please note, changing your email address above will update your email address for all accounts under this profile. If you're enrolled in paperless billing, this will also change where your billing emails are sent.","createdAt":"$D2025-03-10T23:06:49.865Z","updatedAt":"$D2025-03-11T23:18:48.723Z"},{"id":34,"contentTypeId":37,"sectionId":33,"companyCodeGroup":"FCG","name":"Mailing Address","title":null,"content":"

","createdAt":"$D2025-03-10T23:06:50.168Z","updatedAt":"$D2025-03-12T14:20:56.595Z"},{"id":35,"contentTypeId":37,"sectionId":35,"companyCodeGroup":"FCG","name":"Change Password","title":"Change Password","content":"

To ensure the security of your account, your password must meet the following criteria:

Password Length 14 Characters
At least 1 lower case letter
At least 1 UPPER CASE LETTER
At least 1 Number (0-9)
At least 1 Special Character (!@#$%^&*()-_=+~,./<>?;:'\"[]{}|)
The Password must not contain your Username
The Password must not match your last 3 passwords

","createdAt":"$D2025-03-10T23:06:50.759Z","updatedAt":"$D2025-03-28T15:46:32.100Z"},{"id":36,"contentTypeId":37,"sectionId":36,"companyCodeGroup":"FCG","name":"Edit Account","title":null,"content":"

","createdAt":"$D2025-03-10T23:06:51.363Z","updatedAt":"$D2025-03-12T14:21:17.098Z"},{"id":38,"contentTypeId":37,"sectionId":37,"companyCodeGroup":"FCG","name":"Billing & Payment History Note","title":"Please note","content":"Due to processing times, it may take up to 72 hours for your latest bill or payment to be shown in the information below.","createdAt":"$D2025-03-10T23:06:52.269Z","updatedAt":"$D2025-03-11T23:18:50.671Z"},{"id":39,"contentTypeId":37,"sectionId":39,"companyCodeGroup":"FCG","name":"Statement Of Accounts Information","title":null,"content":"Generate and download a full history of account related activity.","createdAt":"$D2025-03-10T23:06:52.867Z","updatedAt":"$D2025-03-11T23:18:51.227Z"},{"id":40,"contentTypeId":37,"sectionId":40,"companyCodeGroup":"FCG","name":"Primary Contact Methods","title":null,"content":"Changes to your Email details will apply to the Notification setting where selected","createdAt":"$D2025-03-10T23:06:53.462Z","updatedAt":"$D2025-03-11T23:18:51.783Z"},{"id":41,"contentTypeId":37,"sectionId":41,"companyCodeGroup":"FCG","name":"Payment Methods","title":null,"content":"Add your payment methods and customize your payment options to match your preferences for convenience and security.","createdAt":"$D2025-03-10T23:06:54.064Z","updatedAt":"$D2025-03-11T23:18:52.347Z"},{"id":42,"contentTypeId":37,"sectionId":41,"companyCodeGroup":"FCG","name":"Auto Pay Information","title":null,"content":"Automatically deduct your payment amount from the selected payment method on the due date each month.","createdAt":"$D2025-03-10T23:06:54.366Z","updatedAt":"$D2025-03-11T23:18:52.626Z"},{"id":43,"contentTypeId":37,"sectionId":43,"companyCodeGroup":"FCG","name":"Account Summary Information","title":null,"content":"

Below is a list of all the accounts that are associated with your username. You can click on the view button to view additional details about the account.

","createdAt":"$D2025-03-10T23:06:54.971Z","updatedAt":"$D2025-04-08T18:10:52.930Z"},{"id":45,"contentTypeId":37,"sectionId":45,"companyCodeGroup":"FCG","name":"Name","title":null,"content":"

Florida City Gas ®

","createdAt":"$D2025-03-10T23:06:55.564Z","updatedAt":"$D2025-03-17T13:14:20.486Z"},{"id":46,"contentTypeId":37,"sectionId":45,"companyCodeGroup":"FCG","name":"Support Number","title":null,"content":"800-993-7546","createdAt":"$D2025-03-10T23:06:55.864Z","updatedAt":"$D2025-03-11T23:18:54.048Z"},{"id":48,"contentTypeId":37,"sectionId":48,"companyCodeGroup":"FCG","name":"Popup Disclaimer","title":null,"content":"

Secure: No mail to be lost or stolen
Green: Going paperless helps the environment
Convenient: Electronic bill alerts & payment reminders

","createdAt":"$D2025-03-11T23:18:55.217Z","updatedAt":"$D2025-03-12T14:28:00.197Z"}]}],["Guest Access",{"id":38,"key":"guest-access","name":"Guest Access","createdAt":"$D2025-10-11T07:04:45.508Z","updatedAt":"$D2025-10-11T07:04:45.508Z","contentSections":[{"id":50,"contentTypeId":38,"name":"Manage Guests","createdAt":"$D2025-10-11T07:04:45.834Z","updatedAt":"$D2025-10-11T07:04:45.834Z","content":[]},{"id":51,"contentTypeId":38,"name":"Guest Registration","createdAt":"$D2025-10-11T07:04:48.062Z","updatedAt":"$D2025-10-11T07:04:48.062Z","content":[]},{"id":52,"contentTypeId":38,"name":"Manage Guests","createdAt":"$D2025-10-11T07:04:55.726Z","updatedAt":"$D2025-10-11T07:04:55.726Z","content":[]},{"id":53,"contentTypeId":38,"name":"Guest Registration","createdAt":"$D2025-10-11T07:04:57.939Z","updatedAt":"$D2025-10-11T07:04:57.939Z","content":[]},{"id":54,"contentTypeId":38,"name":"Manage Guests","createdAt":"$D2025-10-11T07:05:05.707Z","updatedAt":"$D2025-10-11T07:05:05.707Z","content":[{"id":173,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Manage Guests Note","title":"Note","content":"Guests accounts cannot be reactivated once expired. if you would like your guest to regain access, a new guest request must be submitted.","createdAt":"$D2025-10-11T07:05:06.021Z","updatedAt":"$D2025-10-11T07:05:06.021Z"},{"id":174,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Confirmation Next Steps","title":"Next Steps","content":"Once the guest user completes their online account setup, you will receive an email with the name of the person who established the online guest account. Before the guest account is activated for use, you must provide a final approval for the request by selecting the Approve option in the email. If you do not recognize the name provided, you have the option to Discard the request. The approval process is simply to ensure the correct recipient will be given access to your online account.","createdAt":"$D2025-10-11T07:05:06.334Z","updatedAt":"$D2025-10-11T07:05:06.334Z"},{"id":175,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Confirmation Terms & Conditions","title":"Terms & Conditions","content":"Florida City Gas is processing the provided data for the purpose of this transaction only and will not share the information beyond this process. To proceed, please read and agree to the","createdAt":"$D2025-10-11T07:05:06.675Z","updatedAt":"$D2025-10-11T07:05:06.675Z"},{"id":176,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Approve Popup","title":"Approve","content":"Are you sure you want to approve access?
This will approve all {sharedAccountsCount} account(s) linked to this guest access request.","createdAt":"$D2025-10-11T07:05:07.001Z","updatedAt":"$D2025-10-11T07:05:07.001Z"},{"id":177,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Reject Popup","title":"Reject","content":"Are you sure you want to reject access?
This will reject all {sharedAccountsCount} account(s) linked to this guest access request.","createdAt":"$D2025-10-11T07:05:07.353Z","updatedAt":"$D2025-10-11T07:05:07.353Z"},{"id":178,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Confirmation Popup","title":"Confirmation","content":"The guest access request has been {approvalStatus}.","createdAt":"$D2025-10-11T07:05:07.678Z","updatedAt":"$D2025-10-11T07:05:07.678Z"}]},{"id":55,"contentTypeId":38,"name":"Guest Registration","createdAt":"$D2025-10-11T07:05:08.012Z","updatedAt":"$D2025-10-11T07:05:08.012Z","content":[{"id":179,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Name & Message Step","title":"Name/Message","content":"Upon final submission of your guest access request, your name and optional message will be sent to the account holder for a final review. You will receive an email when your request has been approved or rejected.","createdAt":"$D2025-10-11T07:05:08.344Z","updatedAt":"$D2025-10-11T07:05:08.344Z"},{"id":180,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Terms & Conditions Left","title":"Terms & Conditions","content":"Before proceeding, please take a moment to review our Terms & Conditions. These terms outline your rights, responsibilities, and the guidelines for using our services. By agreeing, you ensure a smooth and secure experience. Please read carefully and check the box below to acknowledge your acceptance.","createdAt":"$D2025-10-11T07:05:08.671Z","updatedAt":"$D2025-10-11T07:05:08.671Z"},{"id":181,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Terms & Conditions Info","title":"Terms & Conditions","content":"Florida City Gas is processing the provided data for the purpose of this transaction only and will not share the information beyond this process. To proceed, please read and agree to the","createdAt":"$D2025-10-11T07:05:09.002Z","updatedAt":"$D2025-10-11T07:05:09.002Z"},{"id":182,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Login Information - Password Requirements","title":"Password Requirements","content":"Password Requirements
\nTo ensure the security of your account, your password must meet the following criteria:
\n- Password Length 14 Characters
\n- At least 1 lower case letter
\n- At least 1 UPPER CASE LETTER
\n- At least 1 Number (0-9)
\n- At least 1 Special Character (!@#$%^&*()-_=+~./<>?:\"'[]{}|)
\n- The Password must not contain your Username
\n","createdAt":"$D2025-10-11T07:05:09.352Z","updatedAt":"$D2025-10-11T07:05:09.352Z"},{"id":183,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Login Information - Username Requirements","title":"Username Requirements","content":"Username Requirements
\n- Must be between 4 - 50 characters
\n- It may include letters and/or
\n- It may include numbers and/or
\n- It may include special characters (Example: @ # $% *!)","createdAt":"$D2025-10-11T07:05:09.661Z","updatedAt":"$D2025-10-11T07:05:09.661Z"},{"id":184,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Confirmation Step Info","title":"Confirmation","content":"Our account information has been successfully verified. Your username has been sent to the email address associated with your account. Please check your inbox for further instructions.","createdAt":"$D2025-10-11T07:05:10.000Z","updatedAt":"$D2025-10-11T07:05:10.000Z"},{"id":185,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Confirmation Step Message","title":"Confirmation Message","content":"A final approval email will be sent to the account holder that provided your guest access. Please click Submit.","createdAt":"$D2025-10-11T07:05:10.344Z","updatedAt":"$D2025-10-11T07:05:10.344Z"}]}],"content":[{"id":173,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Manage Guests Note","title":"Note","content":"Guests accounts cannot be reactivated once expired. if you would like your guest to regain access, a new guest request must be submitted.","createdAt":"$D2025-10-11T07:05:06.021Z","updatedAt":"$D2025-10-11T07:05:06.021Z"},{"id":174,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Confirmation Next Steps","title":"Next Steps","content":"Once the guest user completes their online account setup, you will receive an email with the name of the person who established the online guest account. Before the guest account is activated for use, you must provide a final approval for the request by selecting the Approve option in the email. If you do not recognize the name provided, you have the option to Discard the request. The approval process is simply to ensure the correct recipient will be given access to your online account.","createdAt":"$D2025-10-11T07:05:06.334Z","updatedAt":"$D2025-10-11T07:05:06.334Z"},{"id":175,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Confirmation Terms & Conditions","title":"Terms & Conditions","content":"Florida City Gas is processing the provided data for the purpose of this transaction only and will not share the information beyond this process. To proceed, please read and agree to the","createdAt":"$D2025-10-11T07:05:06.675Z","updatedAt":"$D2025-10-11T07:05:06.675Z"},{"id":176,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Approve Popup","title":"Approve","content":"Are you sure you want to approve access?
This will approve all {sharedAccountsCount} account(s) linked to this guest access request.","createdAt":"$D2025-10-11T07:05:07.001Z","updatedAt":"$D2025-10-11T07:05:07.001Z"},{"id":177,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Reject Popup","title":"Reject","content":"Are you sure you want to reject access?
This will reject all {sharedAccountsCount} account(s) linked to this guest access request.","createdAt":"$D2025-10-11T07:05:07.353Z","updatedAt":"$D2025-10-11T07:05:07.353Z"},{"id":178,"contentTypeId":38,"sectionId":54,"companyCodeGroup":"FCG","name":"Confirmation Popup","title":"Confirmation","content":"The guest access request has been {approvalStatus}.","createdAt":"$D2025-10-11T07:05:07.678Z","updatedAt":"$D2025-10-11T07:05:07.678Z"},{"id":179,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Name & Message Step","title":"Name/Message","content":"Upon final submission of your guest access request, your name and optional message will be sent to the account holder for a final review. You will receive an email when your request has been approved or rejected.","createdAt":"$D2025-10-11T07:05:08.344Z","updatedAt":"$D2025-10-11T07:05:08.344Z"},{"id":180,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Terms & Conditions Left","title":"Terms & Conditions","content":"Before proceeding, please take a moment to review our Terms & Conditions. These terms outline your rights, responsibilities, and the guidelines for using our services. By agreeing, you ensure a smooth and secure experience. Please read carefully and check the box below to acknowledge your acceptance.","createdAt":"$D2025-10-11T07:05:08.671Z","updatedAt":"$D2025-10-11T07:05:08.671Z"},{"id":181,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Terms & Conditions Info","title":"Terms & Conditions","content":"Florida City Gas is processing the provided data for the purpose of this transaction only and will not share the information beyond this process. To proceed, please read and agree to the","createdAt":"$D2025-10-11T07:05:09.002Z","updatedAt":"$D2025-10-11T07:05:09.002Z"},{"id":182,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Login Information - Password Requirements","title":"Password Requirements","content":"Password Requirements
\nTo ensure the security of your account, your password must meet the following criteria:
\n- Password Length 14 Characters
\n- At least 1 lower case letter
\n- At least 1 UPPER CASE LETTER
\n- At least 1 Number (0-9)
\n- At least 1 Special Character (!@#$%^&*()-_=+~./<>?:\"'[]{}|)
\n- The Password must not contain your Username
\n","createdAt":"$D2025-10-11T07:05:09.352Z","updatedAt":"$D2025-10-11T07:05:09.352Z"},{"id":183,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Login Information - Username Requirements","title":"Username Requirements","content":"Username Requirements
\n- Must be between 4 - 50 characters
\n- It may include letters and/or
\n- It may include numbers and/or
\n- It may include special characters (Example: @ # $% *!)","createdAt":"$D2025-10-11T07:05:09.661Z","updatedAt":"$D2025-10-11T07:05:09.661Z"},{"id":184,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Confirmation Step Info","title":"Confirmation","content":"Our account information has been successfully verified. Your username has been sent to the email address associated with your account. Please check your inbox for further instructions.","createdAt":"$D2025-10-11T07:05:10.000Z","updatedAt":"$D2025-10-11T07:05:10.000Z"},{"id":185,"contentTypeId":38,"sectionId":55,"companyCodeGroup":"FCG","name":"Confirmation Step Message","title":"Confirmation Message","content":"A final approval email will be sent to the account holder that provided your guest access. Please click Submit.","createdAt":"$D2025-10-11T07:05:10.344Z","updatedAt":"$D2025-10-11T07:05:10.344Z"}]}]]

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